If you're looking to *give* support, then -> this is the page you're looking for <- If you're looking to receive support, read on.
We welcome bug reports and enhancement suggestions. We will acknowledge quickly, treat bugs seriously and try to either answer or fix in a reasonable time. We'll give thought to enhancement / feature requests.
We'll try to make the first acknowledgement (and give an answer or workaround if possible) within an hour or two if possible (within waking hours GMT) or usually within 24hrs.
It will speed up the process if you can tell us the steps that we need to make in order to see the same problem.
If you're not using the current version, then the first reply will ask you to download and try the current version to see whether the problem still exists. So please do that before getting in touch.
We can only offer support by email but will be as responsive as possible.
The support relationship has to be a two way process. Often we can only help if you are willing to answer follow-up questions and provide any information we request.
- Scrutiny / Integrity Troubleshooting and FAQs
- Please make sure your version is the latest. If you have a bug, it may have been fixed. (Latest versions are Scrutiny: 10.3.5, Integrity Pro: 10.3.5, Integrity Plus: 10.3.5, Integrity: 10.3.5
- Scrutiny Manual (also under Scrutiny's Help menu)
- I'm evaluating - show me the full specification
- Watch video
- If your question isn't answered, please use Scrutiny's support form
Integrity / Integrity Plus / Integrity Pro
- Integrity Manual
- Integrity / Scrutiny FAQs
- If your question isn't answered, please use this support form
- A video demonstration is here
- The Manual is here
- If you have a problem with Website Watchman, his support form is here
- A run-down of all of ScreeSleeves' options is here
- If you have a problem with Screensleeves, please Contact us
If your enquiry is about any other app or if you have any other enquiry or question,